We are Pack Rabbit.
Pack Rabbit provides a comprehensive approach to storage, fulfillment, and merchandise production services designed to support your brand’s operational and growth needs. The focus is on reliable execution, quality control, and flexible operational support while maintaining transparency and scalability.
Our Services
01.
Storage
Secure palletized and non-palletized inventory storage with flexible sizing options.
02.
Order Fulfillment
Order processing, packing, and shipping are handled with consistent turnaround times and accuracy standards.
03.
Receiving
Efficient intake, inspection, and documentation of inbound inventory.
04.
Customer Support & Account Oversight
Dedicated operational support to ensure smooth day-to-day coordination and issue resolution.
05.
Reporting & Inventory Visibility
Real-time inventory tracking and reporting through a warehouse management system (WMS) or shared reporting tools, as required.
Pricing Structure
All pricing is guaranteed for one year from the effective date of the agreement.
Storage Fees (Monthly, Per Square Footage Utilized)
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Labor Rates (Hourly) - 10 Hrs Weekly. 40 Hrs Monthly
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Receiving, Inventory, Packing, Shipping: $24.00 - $26.00
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Customer Service/Account Management: $26.00 - $28.00
Service Fees
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Order Processing: $0.50, Unit Pick $0.65
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Bundling/Mixed Pick (2 items): $0.85 + $0.25 per additional item
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Shipping Label: $0.05 per label
Returns
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Fee: $0.65 per return
Materials
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Pack Rabbit provides materials (bubble wrap, boxes, tape, etc.): at cost, plus an 8% markup. Alternatively, you may supply your own materials to avoid the markup.
The Rabbits
This is the space to introduce the business’s team and what makes it special.
Operational Details
Hours of Operation
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Monday-Friday, 10:00am to 4:00pm EST
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After-hours or weekend support available as needed for urgent requests or special projects
Account Management
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A primary point of contact is assigned for ongoing coordination
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Backup operational support is available to ensure responsiveness during high-priority situations
Service Commitment
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Orders processed on a best-effort basis within standard fulfillment windows
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Strict adherence to quality, accuracy, and handling standards
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Errors resulting from fulfillment or handling will be promptly corrected
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Manage general customer email inquiries about products